In my past experience, all emails sent to info@kdn.co.ke are never replied to, including one I sent on August 6th at 3:13PM enquiring about Butterfly. Still waiting........... On Mon, Aug 10, 2009 at 5:10 PM, Dan O.Kwach <dan.kwach@kdn.co.ke> wrote:
Hi James,
I already gave Mark the contacts to use so as to pursue his goals. I hope he finds them beneficial. I was avoiding responding to the “attack” on KDN’s website as I find it quite productive as a point of reference with KDN’s clientele and in great contrast to the comments raised in this thread. I very much identify the adage of the customer being right. Its is for this reason I have taken good notice of your comments in regard to KDN’s website as below
Is it just me or is the KDN site really ugly, barely useful and offers very scanty information. plus they dont respond to email queries and their no.s dont work. . . .
True. True, and true. They say you can call them using 020 5000 000 but that never works, perhaps just for me. If you send mail to support@kdn-TOT-co-TOT-ke they are likely to respond, although I should think that addr is for existing clients.
I however wish to have this comments verified through a random visit to the website www.kdn.co.ke. I am certain we have customers too on this list who make calls to KDN through 0205000000 courtesy of KDN’s VOIP solution – www.izzytalk.co.ke and successfully communicate to KDN on any issues. For queries of any kind to KDN, please use the email address info@kdn.co.ke.
This is different for existing customers who should contact KDN through relevant email addresses based on the subject of enquiry for example support@kdn.co.ke – On support matters, oam@kdn.co.ke – On Operations and Maintenance queries, nwp@kdn.co.ke – On Network Planning queries, sales@kdn.co.ke and accounts@kdn.co.ke.
Rgds,
Dan O.Kwach,
Kenya Data Networks.
------------------------------
*From:* skunkworks-bounces@lists.my.co.ke [mailto: skunkworks-bounces@lists.my.co.ke] *On Behalf Of *James Muendo *Sent:* Monday, August 10, 2009 4:38 PM *To:* Skunkworks forum *Subject:* {SPAM!} Re: [Skunkworks] {SPAM!} Re: Kenya Data Netwok *Importance:* Low
Dan,
Just before I give him the contacts........ Give us some light in the forum about KDN and its state of website.
2009/8/10 Dan O.Kwach <dan.kwach@kdn.co.ke>
Hi Mark,
I hope you got assistance through the contact details provided by James, if not, please inform me through dan.kwach@kdn.co.ke so I can assist.
Rgds, Dan O.Kwach, Kenya Data Networks.
-----Original Message----- From: skunkworks-bounces@lists.my.co.ke [mailto: skunkworks-bounces@lists.my.co.ke] On Behalf Of Mark Mwangi Sent: Monday, August 10, 2009 3:51 PM To: Skunkworks forum Subject: {SPAM!} Re: [Skunkworks] Kenya Data Netwok Importance: Low
if thats the case then its real sad. . . .they seem to be on the forefront of Digitalia but have horrible PR. . . .classic nerd behaviour. . . .
2009/8/10 Odhiambo ﾂ繝ｯ繧ｷ繝ｳ繝医Φ <odhiambo@gmail.com>:
On Mon, Aug 10, 2009 at 3:29 PM, Mark Mwangi <mwangy@gmail.com> wrote:
yea james please hook me up with the Email. . .have an urgent query
Actually, "KDN" is reading this list. It's just that they don't have the boldness (or courage) to speak up the same way Rita Gitobu does:)
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." ﾂ ﾂ ﾂ ﾂ ﾂ ﾂ ﾂ -- Lucky Dube
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks Other services @ http://my.co.ke Other lists ------------- Announce:
http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce
Science: ﾂhttp://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: ﾂ ﾂ http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- Regards,
Mark Mwangi
http://mwangy.wordpress.com _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: ﾂhttp://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: ﾂ ﾂ http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: ﾂhttp://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: ﾂ ﾂ http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- James M. Muendo Timsoft Technologies & Solutions Ltd. P.O Box 28016 - 00200, Nairobi. Mobile: +254725567508 skype:tim.rick
http://rickdeesadvantage.blogspot.com/
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
-- Regards, Brian Ngure