@Mike, sawa from me there is no issues. Asante sana. :-) I received an email from Orange/TKL support a short while ago and am sharing it, hope they will not mind me passing on the info as clarification is better than assumption : " Good afternoon, Thank you for your email. On behalf of Orange I sincerely apologize on the loss of your bundles and for any inconvenience caused. In response, kindly provide us with your account username, password and contact number, and we will keep you updated on the progress of your case. The loss of bundles is a system anomaly, which has affected some clients on the Orange 3G+, and our technical team is working to ensure that you receive the lost bundles within the shortest time possible. We value you and are concerned. Kind regards, Orange BroadBand Customer Care Call 121 From Orange for Free Call (+254) 20 2222121 from other networks Email us on : bbcustomercare@orange-tkl.co.ke