The offers also do not apply if you load airtime via mpesa. Nway just got me a nwe phone for zain line, that way no more hustles with managing whether to load from mpesa or go out and look for a scratch card while i have money in my mpesa On Tue, Sep 7, 2010 at 12:32 PM, Martin G. Kamau <gachunga@gmail.com> wrote:
How do you get them to refund? Do I have to call CC?
On Tue, Sep 7, 2010 at 12:26 PM, maina martin <martinafrique@gmail.com>wrote:
For me I don't know whether to call it theft or denial of service.
Had credit for about 13/- but I could not call or even text.
I think they need to do something.
and for goodness seek get a better chick to do their IVR its terrible.
On Tue, Sep 7, 2010 at 12:13 PM, nyarotho kennedy <kenyarotho@gmail.com>wrote:
Hi friends,
Note:Am not here to fuel price wars.
Last evening i loaded credit of *50/=* to my Safaricom line and made two calls to Safaricom numbers and sent two long SMS. I also minimally surfed on my phone browser. The summary is as below. (Between 8.20pm and 9pm) Call1 55/60 * 3 = 2.75 Call2 107/60*3 = 5.35 Surfing = 3.00 SMS 2*2*3.50 = 14.00 Total = *Kshs 25.10*
On dialling *144# my balance reads Kshs 2.40.
My question is, where did my Kshs 22.50 go to??
Somebody please help out here....this could be happening to many kenyans. Its about time all customers were mandatorily given copies of SLAs.
God bless you all!
-- People should know when they are conquered.
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