Dennis you wouldn't believe this, it has gotten to a point where i just renamed the guest account and set it to auto-login, put up appropriate printing perms, disabled auto play for removable devices ..... but you still find that after a week these guys somehow manage to mess it up.

I'm starting to think of thin clients veeeery seriously.

On 07/03/2009, George Njoroge <themburu@gmail.com> wrote:
Oooh Men,

Kioko you have made my evening. I think we should start a thread on
that since it was very hilarious.

Cheerz
Themburu


On 7/3/09, Alvin Jason Ochieng <ajochola@gmail.com> wrote:
> Dennis,
>
> You've made my day. I remember in the 90's when we used to support SCB
> - Country wide.
>
> Drive from Kisumu to Eldoret to find a keboard is unplugged !!!! OMG
>
> Mileage and 10k per call ....you guys should be paid handsomely but I
> coudn't take it no more!!!
>
> On Fri, Jul 3, 2009 at 3:58 PM, Dennis Kioko<dmbuvi@gmail.com> wrote:
>> you guys dont know what it is to be in ICT support. It is the one place
>> where no one like picking calls. Most of the problems are at layer 8 of
>> the
>> OSI Network model, the user. some of the problems i have solved in the
>> recent past include:
>>
>> unplug a network cable from a desktop to a laptop
>> find out why a printer was not printing, whose user decided the printer
>> cable ws the best place to hang her purse
>> Design a document in powerpoint(User doesn't have an idea how to)
>>
>> Worst of all, the users always know what is wrong with their computers,
>> and
>> tell you what you should fix(why did they call in the first place).
>>
>> the best solution so far, is to give limited accounts and set strict
>> antivirus  settings as someone pointed out.
>>
>> Otherwise, the user should be educated before they are emplyed.
>> 2009/7/3 chuks Jonia <chuksjonia@gmail.com>
>>>
>>> Thats tru bro, I official stop supporting anything windows as from
>>> 2002 when xp was dropped. Find Alternatives Dennis.
>>>
>>> On 7/3/09, George Njoroge <themburu@gmail.com> wrote:
>>> > Hey Kioko Dennis,
>>> >
>>> > I at one time did not forget, thats why I offered the contribution in
>>> > the most brief way possible plus as the IT guy you should provide
>>> > alternative solutions other than the existing ones which are failing.
>>> >
>>> > @All Cheerz
>>> > themburu
>>> >
>>> >
>>> >
>>> > On 7/3/09, liwindi joshua <liwindi81@gmail.com> wrote:
>>> >> And some of them disable regedit
>>> >>
>>> >> Edwin Wambua wrote:
>>> >>> @Lawi, that wont always work since some viruses change registry
>>> >>> settings to ensure you can't display hidden folders.
>>> >>> You can make the changes suggested below to the registry;
>>> >>>
>>> >>>
>>> >>> http://tuxvoid.blogspot.com/2009/04/cannot-display-hidden-folders-and-files.html
>>> >>>
>>> >>> --
>>> >>> I know everything, what I don't know I just haven't googled yet.
>>> >>>
>>> >>> Edwin Wambua
>>> >>>
>>> >>> Tel No:+254721995519
>>> >>>
>>> >>> ------------------------------------------------------------------------
>>> >>>
>>> >>> _______________________________________________
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>>> >>> kazi - http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
>>> >>>
>>> >>
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>>> >>
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>>> >
>>>
>>>
>>> --
>>> --
>>> Gichuki John Ndirangu, C.E.H , C.P.T.P, O.S.C.P
>>> I.T Security Analyst and Penetration Tester
>>> infosigmer@inbox.com
>>>
>>> {FORUM}http://lists.my.co.ke/pipermail/security/
>>> http://nspkenya.blogspot.com/
>>> http://chuksjonia.blogspot.com/
>>> http://www.kamongo.co.ke/
>>> _______________________________________________
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>>
>>
>>
>> --
>> with Regards:
>> Pornography and Technology: Buddies for Life? Find out at my blog:
>> http://gramware.blogspot.com
>>
>>
>>
>> _______________________________________________
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>>
>>
>
>
>
> --
>
>
>
> Regards,
> Alvin Ochieng  -   Corporate Account Manager
> GREENLINE TECHNOLOGY LIMITED| IT solutions
> Odyssey Plaza 2nd Floor| Mukoma Road | Box 61895-00200 Nairobi.
> |+254.20. 651755 / 552086 Fax +254.20-559841.
> **Wireless - 020-2405225 / 020 - 2429734 **
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>



--
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