Hi James, On 12/2/10 11:20 AM, James Kagwe wrote:
Morning,
I understand there's another major fibre outage resulting to ISP being grounded. At least I know one that is down now. It has taken me a while to know this as the calls to the ISP ISDN line were going unanswered. This is very common with many ISP's in Kenya when they have an outage they just ignore or refuse to take calls. I was just wondering when our ISP will start getting concerned of the effect that an outage has on a modern company. One of the ISP client I know is a health insurance company and do alot of correspondence via email. They now have to use alternative means to send hospital authorization letters, their clients have to call them to reach them. Some patients may have to wait longer before they are admitted to hospital and some may have life threatening conditions. Who will pay for all these costs? Does anyone ever think about this?
If the ISP is not connected to the KIXP - then thats a problem. If they are connected to KIXP, life should go on as normal for traffic within East Africa i.e Kenya, Uganda, Rwanda and Mozambique since we can reach networks this countries via KIXP. If the customers email are hosted on the cloud - well they need to review their hosting policy. Basically today, am happy hosting my email locally because life doesnt stop with SEACOM or TEAMS outages. my 2 cents. Michuki.