My guess: "Dear customer, here's a price adjustment as a request to stop complaining. Keep complaining and we'll keep adjusting."
Dear Esteemed Customer,
Wananchi Support Team
Please consider this as notification of a slight rate adjustment, of KSH 500 effective 1st April 2011 on all our Wimax packages. Even with this price increase we still remain the most affordable in the marketplace.
Any service rendered between now and 1st April 2011 will be honored at the lower prices
can they tell us how or what caused the adjustment.
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