The problem is that 3 smart people is not enough.  An organization that size probably needs 20 smart people, and a budget for supplies, and support from the rest of the organization, and smart people in every other department so they can get stuff done within the bureaucracy.

I'm sure it's not just a technical deficiency, but more like a budget/organizational problem.

--
Kili - Cloud for Africa: kili.io
Musings: twitter.com/varud
More Musings: varud.com
About Adam: www.linkedin.com/in/adamcnelson


On Thu, Mar 6, 2014 at 1:16 PM, jeremy sinja <jeysinja@gmail.com> wrote:
They have rolled out a new system. Yes I know, AGAIN! Unforseen faults
in the system has been a challenge

On 3/6/14, Peter Karunyu <pkarunyu@gmail.com> wrote:
> A couple of many-months ago, there were two KRA techies on this list,
> although not necessarily working on those tax systems, and from my
> interactions with them, the knew their stuff pretty well.
>
> And many many many years ago, one of the guru system admins at the
> University I was learning at was poached by KRA to work at their wilson
> airport *dev* base.
>
> Based on those two flimsy observations, I would offer the opinion that they
> *may* have the skill.
>
>
> On Thu, Mar 6, 2014 at 12:09 PM, Kevin Njoroge <nknkevin@gmail.com> wrote:
>
>> Hey Adam,
>> Somebody ought to explain this, really, because it makes the really good
>> administrators and our profession in general, look bad.
>>
>> It is not once I have been confronted and asked to explain this. When I
>> do
>> explain what the possible causes are, I am asked, "why don't you tell
>> them
>> what to do?"
>>
>> If it is a budgetary problem, they as a department can take it up with
>> top
>> level management. But if they are to succeed, they need to build a case
>> in
>> conjunction with all the other departments, diplomatic style.
>>
>> If they don't know what to do, they need to consult from more experienced
>> guys.
>>
>> --
>> Kevin Njoroge
>> about.me/nknkevin
>>
>> On Thu, 6 Mar 2014 11:55 AM, Adam Nelson <adam@varud.com> wrote:
>>
>> That site is riddled with problems and it definitely makes the department
>> look like it's made up of rookies ... but what can you do?
>>
>>
>> --
>> Kili - Cloud for Africa: kili.io
>> Musings: twitter.com/varud <https://twitter.com/varud>
>>
>> More Musings: varud.com
>> About Adam: www.linkedin.com/in/adamcnelson
>>
>>
>> On Thu, Mar 6, 2014 at 11:46 AM, Kevin Njoroge <nknkevin@gmail.com>
>> wrote:
>>
>> > For a while I have noticed accessing kra.co.ke and iTax systems has
>> > been
>> > having issues. Although it's not as bad as it was months ago, it still
>> > happens. I figure they changed a lot of things which is commendable,
>> > but
>> I
>> > still have to ask:
>> >
>> > - Is it that they have low bandwidth on their servers such that it is
>> > difficult to access it when everybody is on it? Or is it that someone
>> > hasn't noticed that they need to increase the number of requests that
>> > the
>> > server can handle at any one time?
>> >
>> > It's funny that error 503s still happen since they (the KRA server
>> admins)
>> > should be expecting a lot traffic to their sites. Somebody break it
>> > down
>> > for me because this baffles me. Is it a budget issue (they are not
>> > being
>> > given the resources they need), a competency issue (they don't know
>> > what
>> to
>> > do) or a security issue (they are limiting requests to prevent hacking)
>> or
>> > what?
>> >
>> > Also, I think the KNEC and KPLC website and server admins should learn
>> > something from this because when a major update comes from those
>> companies,
>> > error 503 from their sites becomes the order of the day , which I
>> > think,
>> > makes them look like rookies (no offence).
>> >
>> > --
>> > Kevin Njoroge
>> > about.me/nknkevin
>> >
>> > _______________________________________________
>> > skunkworks mailing list
>> > skunkworks@lists.my.co.ke
>>
>> _______________________________________________
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>
>
>
> --
> Regards,
> Peter Karunyu
> -------------------
>


--
Kind Regards.
Makhanu Sinja
+254 (0) 72168 0868 | Twitter:@iMakhs <http:www.twitter.com/iMakhs>

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