Stephen, Cheers but for the good of Tuskys they should change their system ASAP !!!!!! Alvin 722-313923 722-219938 733-610758 On 10/30/09, Solomon Mburu Kamau <solo.mburu@gmail.com> wrote:
I like all these comments. The most interesting thing here, is that we are holding the manager accountable for the existing laws within the chain store, while the woman carries the day. Basing my argument from what Alvin has said at the beginning of this thread, the manager is executive a rule whether good or bad. Period. I speak for myself!
On 30/10/2009, ndungu stephen <ndungustephen@gmail.com> wrote:
Or....
The manager instead of being an $$$ - should just have retained the voucher - and write her a receipt for the balance.... Yeah, there are rules - but these are guidelines, they are not the 10 commandments..
And then the manager would advise her to plan and spend the remaining Ksh. 4020/- the next time she comes so they can avoid complications...
This way, they will keep not one, but other customers..
Secondly, the manager should report to those who made the voucher software, and the necessary correction made and implemented, if not now, then in time.
-- Solomon Mburu P.O. Box 19343 - 00202 Nairobi Cell: (+254-0) 735 431041
Man is a gregarious animal and enjoys agreement as cows will graze all the same way to the side of a hill!
AND
It is better to die in dignity than in the ignomity of ambiguous generosity!
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