Hi people,

Can you get to the Safaricom website. We can't access it from this end although they assure us it is up. 

Please post your traceroute.

Here is mine

tracert safaricom.co.ke

Tracing route to safaricom.co.ke [196.201.214.47]

over a maximum of 30 hops:

  1     3 ms     7 ms     6 ms  hotspot.skyband.mw [192.168.192.1]

  2    74 ms    49 ms    40 ms  192.168.239.1

  3    82 ms    81 ms    72 ms  192.168.255.5

  4    69 ms    72 ms    67 ms  blz-border2.skyband.mw [41.190.93.222]

  5    56 ms    73 ms    55 ms  blz-border1.skyband.mw [41.190.93.254]

  6   835 ms   624 ms   596 ms  192.168.251.89

  7     *        *        *     Request timed out.

  8     *        *        *     Request timed out.

  9     *