On Wed, Dec 1, 2010 at 10:28 AM, John Gitau <jgitau@gmail.com> wrote:

Wash,

What wash is asking for makes for an interesting case when evaluating
a service for your business. The simple answer is as always it depends
or yes and no:-)

Lets start with facts:
- No one will give you end to end QOS to the internet. they would be
lying. you know this already:-)

This is so simple for KE gateway providers to do, they are too laid back to do anything to build credibilty of their services. For example, providing a traffic graph at the circuits terminating in Fujiarah would be a good start. Therefore, when kenyans buy capacity from SPs, they know that the QOS is on international points and self-explanatory.

> Wash can run a decent voip service on 3G

With a packet loss at around 13% , no you cannot run a decent voip service ( traffic classified as sensitive to any network changes ), not even if you had the best decoder.

> Its a perfect backup link and to better manage it a static IP (private or public) + a vpn can be
issued/bought,

No doubt that data will not easily notice the network issues. On VPN, you will have to change the token exchange time to longer periods to prevent the tunnel dropping in an end-end scenario. From remote vpn users, I'm glad Queen Bee is offering the apn facility because one can build on this.

>If you need guarantees, it will cost you a little bit
more, you could go as far as asking for an SLA from any provider and
they'll be happy to provide you with one, probably at a cost.

I think for all Mobile Operators it would be virtually impossible to offer any SLAs because the networks are not designed for such. If Queen Bee can offer an SLA on 3g, there are too many factors that would prevent it from doing so. For a start to would need to micro-manage the SLAs.

Me thots.

Rgds.