Well guys.. Safaricom does have have good support if you can find the right guy.. I think your account manager aggressiveness should be a must dealing with safcom, secondly best have an insider someone who will tell you what's up in black and white. You're also entitled to an orion monitoring access , the system shows alot even with packet drops and high latencies , also if you're in for the long haul with them.. Get a loyalty contract from them ..free goodies from Queen bee ..like literally free. On 12 Oct 2016 2:50 PM, "Calvin Omari via skunkworks" < skunkworks@lists.my.co.ke> wrote:
Nilihama else if kuna wasee wa Queen Bee hapa kwa skunkworks list wangelitea show, there is once I tried to assist a skunk on an issue, I got a threatening email from Marketing that I am not authorized to assist customers...
Regards
On Wed, Oct 12, 2016 at 2:28 PM, Stephen Munguti <kamitu.sm@gmail.com> wrote:
Calvin, kwani ulihama safaricom
On Wednesday, October 12, 2016, Calvin Omari via skunkworks < skunkworks@lists.my.co.ke> wrote:
Customer care are usually clueless, the guys who know are the field engineers
Sufferingcom Services
Regards Calvin
On Wed, Oct 12, 2016 at 11:19 AM, James Flint via skunkworks < skunkworks@lists.my.co.ke> wrote:
Me too. Saturday and Sunday. Tweeted the customer care and they had no idea.
On 11 Oct 2016 22:42, "Odhiambo Washington via skunkworks" < skunkworks@lists.my.co.ke> wrote:
Not me! Mine is working. NSHA Rd.
Mwagiru, hapa hakuna 4G!
On 11 October 2016 at 22:25, Moses. via skunkworks < skunkworks@lists.my.co.ke> wrote:
Bwana Lawi, I thought I was the only one. I had to call customer care but they had no clue.
On 11 Oct 2016 18:18, "Bwana Lawi via skunkworks" < skunkworks@lists.my.co.ke> wrote:
> Anyone else having problems with this? I'm in Nairobi > > _______________________________________________ > skunkworks mailing list > skunkworks@lists.my.co.ke > ------------ > List info, subscribe/unsubscribe > http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > ------------ > > Skunkworks Rules > http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > ------------ > Other services @ http://my.co.ke >
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-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254 7 3200 0004/+254 7 2274 3223 "Oh, the cruft."
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-- Calvin Omari ITIL ® Expert, Prince 2 ®, MSP ®
--
Best Regards, Stephen Munguti.
+254720425104
-- Calvin Omari ITIL ® Expert, Prince 2 ®, MSP ®
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