Patrick Kamau
Technical Services Manager
0738477884
On 3/10/11, Brian Ngure <brian@pixie.co.ke> wrote:
> I'm in Lavington. Still waiting for a resolution. Silence is reigning from
> the Zuku side.
>
> On Thu, Mar 10, 2011 at 12:16 PM, Job Muriuki <muriukin@gmail.com> wrote:
>>
>> I think it would be helpful if the guys affected say where they are
>> located that way no one
>> gets in the same issue. I am a zuku customer and am happy since June last
>> year. Hope I
>> didn't speak too soon.
>>
>> On Thu, Mar 10, 2011 at 10:10 AM, Odhiambo Washington <odhiambo@gmail.com>
>> wrote:
>>>
>>>
>>>
>>> On Wed, Mar 9, 2011 at 23:43, Brian Ngure <brian@pixie.co.ke> wrote:
>>>>
>>>> BTW, still looking for any email addresses. If you have, kindly forward.
>>>
>>>
>>> At some point I thought that when Zuku grows (grew, as now it seems a
>>> little stunted from what I read recently), they become the BigPond of
>>> this Kenya. That seems like a pipe dream now but that is what I'd hoped
>>> for.
>>> Now, with queries like this, I'd have thought they'd have a webpage
>>> detailing those, with working e-mail contacts and phone numbers. Telstra
>>> does this so well so maybe they can copycat them.
>>> However, it all boils down to support@ke.wananchi.com (perhaps there is
>>> support@zuku.co.ke as well?).
>>> What beats me though, is why Zuku are unable to sort out the problems
>>> with their Phone system. I know so many guys in the Kenyan market who can
>>> solve their problems by setting up for them a good system, but I thought
>>> they were in an upper class, that they could get Cisco/Avaya running to
>>> them to setup up a Call Centre kind of facility. Hii ni system gani ya
>>> simu wanatunia??
>>>
>>> Maybe Communication with Customers is not one of their major concerns?
>>>
>>> --
>>> Best regards,
>>> Odhiambo WASHINGTON,
>>> Nairobi,KE,
>>> +254733744121/+254722743223
>>> _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
>>> Damn!!
>>>
>>>
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>>
>>
>>
>>
>> --
>> Regards,
>> Job Njogu Muriuki,
>>
>> Phone: (+254) - 772333075 | 736333075
>> Skype: heviejob | Yahoo: heviejob
>>
>> Address: 42665 00100 Nrb
>>
>>
>>
>>
>>
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>
>
>
>
> --
> Regards
>
> Brian Ngure
>
>