On 05/27/2009, Riyaz Bachani <riyaz.bachani@ke.wananchi.com> wrote:

Theus,

Will help you and give you hotlines to call when things are not going well. And lemme know details for your 3 pals too.
And this goes out to any skunks on Zuku - if you're having issues, please let me know.
My interest is to get to the bottom of any technical issues that exist.

R

----- Original Message -----
From: "Theus Owicho" <owichot@gmail.com>

To: "Riyaz Bachani" <riyaz.bachani@ke.wananchi.com>
Cc: "Skunkworks forum" <skunkworks@lists.my.co.ke>
Sent: Tuesday, May 26, 2009 7:35:12 PM GMT +03:00 Iraq
Subject: Re: [Skunkworks] Zuku

Riyaz

You can look into it but will you resurrect the dead customer care? Will you be on call 24/7 for me? Or do you want to help me now then when I call or email you then you will get back to me rudely or one week later?

Zuku must have a functioning CC. It must have standby support team 24/7. There are 3 friends in my predicament who just find it hard that in this day and age you guys start such a service and then you cant support it? I had to throw it away and now I am fully using Safcom but I am paying through the nose.

The good thing is that its super fast and I can even download a whole DVD in 14 Minutes. I love it and I have the latest Books and Movies and even softwares because of it.

I just love the speeds. If I get twice the speed of Safcom, I will move but until then, I am stuck with Safcom

Theus

On Tue, May 26, 2009 at 6:25 PM, Riyaz Bachani < riyaz.bachani@ke.wananchi.com > wrote:

Theus, Hi,

What issues did you have with your connection ? I can look into it.

R

----- Forwarded Message -----
From: "Theus Owicho" < owichot@gmail.com >
To: "Skunkworks forum" < skunkworks@lists.my.co.ke >
Sent: Tuesday, May 26, 2009 6:14:55 PM GMT +03:00 Iraq
Subject: Re: [Skunkworks] Zuku

Ugly Ugly Ugly. Dont even dare. I dumped my equipment in the bacyard

On Tue, May 26, 2009 at 6:13 PM, Victor Maina < vmaina@gmail.com > wrote:

Hello!

I saw an interesting ad from Zuku (Wananchi) over the weekend offering half price internet bundles. However, I am yet to meet anyone who uses or has used their services.

How good is the service as compared to other similar product offerings?

--
Victor Maina.

Mobile: +254-738-722554

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