My only issue with Orange is the menus for topping up and buying data bundles, they seem to be so error prone, with no confirmation of the choice you took.<br><ul><li>On one occasion, on EVDO, the signal was so weak that it took almost half an hour to top up and buy bundles, the issue ws tahts I would buy Ksh 850 for 1 GB , but by the time I finished topping up, I would have less than Ksh 800, and would need to top up again to buy the bundle. <br>
</li><li>Using the #123# menu, I mistakenly bought an unlimited bundle rather than an MB bundle, as the choices were 2 and 3 , and my fat thumb selected option 3 which doesn&#39;t even confirm the purchase , but acknowledges that you have bought &quot;7 day unlimited Internet that is capped at 500 Mb for KSh 990&quot;. Orange also have a 500 MB bundle at Ksh 500. <br>
</li></ul><p>The above though are policy issues which can be settled overnight. For the moment though, I have learned it is safer to call customer care , ask them to top up your line and to buy you a bundle. <br></p>