haha....i agree washington,i just copied  what was sent to me but the matter at hand is more serious than i thought.
I tried out the steps from the link you sent, but to no avail.
Any more ideas?
regards,

On Mon, Aug 29, 2011 at 3:07 PM, Odhiambo Washington <odhiambo@gmail.com> wrote:
Someone's e-mail account with Yahoo! has been broken into, the password changed and alternative e-mail address changed as well. Then, to make the matters worse (I am not sure you should have used this phrase), the cracker has then tried to extort money from..

Wallace, yawa, I am an odiero lakini what you wrote does not come closer to my mother tongue! I am trying to make good the grammar but I just realized how inconsistent your subject line was to the message body.

Let's see:

Subject: Yahoo and Gmail Accounts hacked is a valid subject. However, starting with "someone's account..." means it's one person who is affected, not two, not more.
"the hacker has then tired to bribe for money from these collegues." requires that you start your email introduction with something different than "someone's".

Anyway, kizungu ilikuja na meli.

Please read the following instructions - http://goo.gl/Ej4tf and see if Google will assist your friend(s).

For Yahoo!, try this - http://help.yahoo.com/kb/index?locale=en_US&page=content&y=PROD_ACCT&id=SLN2090



On Mon, Aug 29, 2011 at 14:47, wallace ngene <wallacengene@gmail.com> wrote:

someones acc has been hacked in yahoo,password reset and alternative email reset...then to make matters worse,the hacker has then tired to bribe for money from these collegues.
ive tried to contact the yahoo and gmail support team to no avail.
any ideas on how to handle this situation?
Cheers
Wallace.
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WALLACE NGENE TARURU
wallacengene@gmail.com

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Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
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