Washington has raised very important points here about services SLA's and contracts. Though it maybe a KDN management decision and something that Dan from tech support may not be in a position to respond on, it is imperative that internet customers know and enforce SLAs and how contracts are tied to subject to terms and conditions of an SLA else a deal smells like a ponzi scheme.

 

My comment is nothing against KDN nor any Service provider and no one should take this wrongly. Riyaz commented earlier that Seacom connection links have already been down about a few times. This much down time in just a few weeks?WTH!! Wherever you look, from mobile to wimax data networks there are issues on a daily basis literally and now on fiber. Murphy has a big family and loves kenyan networks :-)

 

And please know the day a nuclear reactor is commissioned here ( murphy will most likely sabotage the coolers) I will be first one heading out at least 1000miles away from such a site..... hehehe, haraka sana, maybe buy an altezza the same day. LOL! :-)