1 Sep
2009
1 Sep
'09
9:13 a.m.
On Tue, Sep 1, 2009 at 6:48 AM, Gakuru Alex<alexgakuru.lists@gmail.com> wrote:
Lately I am curious as to why so many still prefer to use "manual" payment methods for example, electricity bills when Zap M-Pesa exist? I suspect M-Pesa used in urgent situations, where one has no choice or the alternative would be too expensive. If a cheaper alternative existed , then it would be bye bye M-Pesas and Zaps... _
I think the problem is related to billing systems -- rather than m-pesa (and similar). KPLC for instance, wants you to display a payment receipt to the guy who comes to disconnect your power. when you pay through m-pesa, you get a system receipt which only some of these guys want to look at.