On Sat, Jan 2, 2010 at 12:15 PM, Bernard Mwagiru <bmwagiru@gmail.com> wrote:
As Gakuru rightly put it, it would be far much better to analyse the cost-benefit rather than fantasize on these technologies.Techies(me included) get excited over such but it would be an quite an eye opener for us if a researcher or market analyst could perform an analysis of relevant services.
What I expect in 2010 is a more vibrant consumer awareness in the telecom sector and what should rightly be expected from operators.Many a times operators raise high expectations but those of us locked up in server rooms know all too well the challenges and shortcomings of eg wireless access technologies,etc which are not unique in Kenya; a little googling will confirm this.I am well aware that firms are out to make or squeeze bucks from subscribers.However, with more awareness at least subs will know what they are getting into.In developed countries there exist very well informed consumer rights groups who even perform real life demos and tests for consumers.Remember those early days of flash disks?You walk in and buy a 512mb but is it really 512mb?My 500gb reads 486gb from the properties tab! Never had anyone complain.Why?Because we all know what bits and bytes are. What I hope and expect is an concerted effort by groups,boards,associations,etc charged with protecting and informing the public to live up to their tasks.
-- Expect the ICT Consumers Association of Kenya to implement something similar to http://www.bbb.org/ this year! cheers, a.