Hello Council,

Have anyone of you purchase items on ebay before and how long was the wait to receive your shipment?

Purchased an Item from a us seller, which was further dispatched with USPS (United States Postage Services). The tracking portal on the site says (Your item departed a transfer airport in Jomo Kenyatta Intl, Nairobi, KENYA on December 1, 2015 at 8:05 pm. The item is currently in transit to the destination.)

However, the update has been stuck there for 9 good days now. I indicated all my contacts on the address I provided which were also placed to the shipment box. How does one follow up from there on.

I tried going to Posta City square Parcels department. They have been searching 3 days now. Nothing. That is package one. Fortunately it has a tracking number.

Package two was purchased and dispatched on the 18th November from UK Royal Mail. However, this does not have any tracking number and when I call them they say they can not raise claims with Royal Mail until the 28th day mark. Which is ok BUT brings me back to the question. How does one follow up from this end. With no tracking ID or any reference other than the address name on the package, and where do you start.?