Have been on Z-Control(don't know its succesor), and the service has
been super.
The voice quality is not any pathetic, in the experience I have used
Airtel since it was Kencell. You don't get 'hidden' charges or
enrolled to queer promotions without your consent.
The only problem is if your bill payment is delayed, they'll reflect
it on the next billing month. This is to mean, if you were to pay your
bill on 25th and you postpone it to 15 of the next month, you might
get an additional amount(the previous bill + current bill). How that
one is done, beats my logic yet that (new) month's cycle is not fully
utilized.
I hope with the new management, the billing will be as detailed as or
closer to what KPLC has.
On 01/12/2010, Tony Likhanga <tlikhanga@gmail.com> wrote:
> *2010/12/1 Ken Teyie <kenteyie@gmail.com>
--> *
>>
>> *@Tony,
>> yes weird charges (SOMETIMES) and when you complain your bill wont
>> come in on time (to give you time to forget the issue), come next bill
>> same old same old.
>> at one point the charged me for calls to customer care which they say
>> is free!!! and some SMSs to weird numbers.
>> If you are on blackberry you will find additional charges like 'GPRS
>> access' whereas you pay an all in one BIS access fee!!!
>> *
>
>
> I appreciate the responses so far, keep them coming.
>
> @Ken, the discrepancies; are they something to make me dash to the nearest
> railway line? What's the worst % of the expected bill you've ever
> experienced?
>
> Any nasty surprises like being enrolled to club 20 without consent? Getting
> billed for promotional SMS while roaming/on one network? A standing monthly
> charge on top of the bill while roaming? Denial of service after some usage
> cap, despite being reasonably well below the deposit?
>
*Solomon Mbũrũ Kamau*
*****************************************************
*Man is a gregarious animal and enjoys agreement as cows will graze all the
same way to the side of a hill!*
AND
*It is better to die in dignity than in the ignominy of ambiguous
generosity! *
http://smiley2.wordpress.com
http://mburu.sikika.co.ke
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