If you are in the business of selling the network, you will have to be concerned with the service. Unless of course you think you are selling airtime at which point i rest my case.

On Tue, Jul 21, 2015 at 12:05 PM, Job Muriuki <muriukin@gmail.com> wrote:
I think if Equity acquired YU would be a bad venture and the MVNO is better so that they focus 
on financial services. 
The joint venture between Airtel and Equity makes more sense for both. Now Airtel needs to use
up excess capacity they have and Equity needs to offer mobile financial services without worrying
if the service is off or a base station is off.

Regards,
Job Muriuki,

Skype: heviejob




On Tue, Jul 21, 2015 at 11:37 AM, Stephen Munguti via skunkworks <skunkworks@lists.my.co.ke> wrote:
I am of the opinion that Equity should have bought into Yu of course as a joint venture with another reputable consistent telecommunications service provider. Would really have loved to see how that would have panned out

On Tue, Jul 21, 2015 at 10:43 AM, John K. via skunkworks <skunkworks@lists.my.co.ke> wrote:
I agree with ^Peter above, the machines calling you at strange hours of the night was such a bad idea, felt like a creepy dirty scam.

Regards,
John K.

On 21 July 2015 at 08:08, Peter Osotsi via skunkworks <skunkworks@lists.my.co.ke> wrote:

No. Nothing is going to change Safaricom's market position unless the others up their game.

Let me tell you a story. I bought an Orange line a while back, trouble is, I can't hear well when I call any other line while my internet is on. At times I can't just hear any thing even without internet.

On Safaricom I think the only problem we had was dropped calls, nothing more. That one was solved.

I can't stand Airtel because while the calls don't drop, they have too many calls from machines on their network, their tarrifs change without notice, and they don't love their customers having either airtime or bundles, the two mysteriously disappear without notice. Same for YU.

And the customer service of YU, Airtel and Orange have no clue what needs to be done. Many times I've helped Orange customer service because I couldn't stand them misleading a customer in my presence.

My two cents.

PO


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