hahahahaha WATCHMAN... **DEAD

On Mon, Oct 31, 2011 at 4:51 PM, Watchman <skunkingrahim@gmail.com> wrote:
hehe

fun filled afternoon today when talking to a customer care lady at Safcom.

Conversation went as follows:

Me: Miss, my data seems a bit slow. Is there any chance i'm not rec'ving the full 3G speeds?
CC: Are you on a 3G enabled device?
Me: Yes, the phone i purchased is a 3G phone.
CC: I see, and how long has the issue been there?
Me: Since i subscribed to the 1 Week unlimited service.
CC: Alright, are you sure it's a 3G phone?
Me: Yes, i bought it from one of your outlets, it even shows me the 3G sign at the top. It's an Android phone.
CC: Alright. And what seems to be the problem? I don't think we have an issue on our side.
Me: The speeds are slow, is it possible there's a limitation on my sim or on the Data?
CC:  Allow me to check on that.

Interlude with music and some obnoxiously loud adverts.

CC: Thank you for holding sir. The technical department has said that if you open too many pages on your browser, the speeds may get slow, maybe you should close a few.
Me: That's great but i'm not browsing using my phone, i've enabled the data and connected it via the modem so it's not opening any web pages, it's for downloading directly.
CC: Yes, so close some windows.
Me: Miss XXXX i am not browsing, there are no windows open. I'm downloading using an application and the sim card is in my modem.
CC: ok so close some pages and i'll refresh your sim from here, maybe it'll be better. But many pages means it's going to be slow.
Me: May i speak with a technical person?
...
..
...
Dead air.
...
...
CC: Alright, all done. Thank you for your patience. Will that be all?
Me: :S... That's all. Thank you.



On Mon, Oct 31, 2011 at 4:12 PM, Job Muriuki <muriukin@gmail.com> wrote:

It's capped at 512 kbps (kilo bits per sec). I gathered that you maintain this data rate for too long it drops and reconnects again.

On Oct 31, 2011 2:45 PM, "Bernard Mwagiru" <bmwagiru@gmail.com> wrote:
Which bundle are you on?



On Mon, Oct 31, 2011 at 1:59 PM, Watchman <skunkingrahim@gmail.com> wrote:
still no luck on my end. Using teh Safcom WCDMA modem which is connecting on HSDPA @ 512 kbps. Why?


On Mon, Oct 31, 2011 at 1:47 PM, Watchman <skunkingrahim@gmail.com> wrote:
@Bernard.

Scrap that. it's an iPhone. :D




On Mon, Oct 31, 2011 at 1:47 PM, Watchman <skunkingrahim@gmail.com> wrote:
~@maina, that would be 512 Kb or KB?

@Bernard.

What are you using to connect?



On Mon, Oct 31, 2011 at 12:40 PM, Bernard Mwagiru <bmwagiru@gmail.com> wrote:
http://db.tt/EYcCIe0N



On Mon, Oct 31, 2011 at 12:13 PM, Watchman <skunkingrahim@gmail.com> wrote:
Anyone here know what b/width i should rec'v with the Safcom bundle offers?


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