Safaricom has sorted me 9 out of 10 complaints all the time! I believe they are doing well apart from a few isolated cases!
Hi all,
Is it just me or has anyone else noted the deteriorating safaricom customer care? Requests that were initially almost real time are nowadays, well, to be effected withing 24hrs-and even then, you in most cases have to remind them that 24hrs have lapsed?
Patrick
Sent from my BlackBerry®
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