On Mon, Aug 31, 2009 at 12:14 PM, James Kagwe <kagwejg@gmail.com> wrote:
Members,
I made a payment his weekend using Mpesa to the wrong number. I tried to call the number and no one picked and it was a substantial amount of money. Fortunately I got some advice from someone to call number 234 and sure enough the transaction was reversed after I made the call.
I was wondering how Mpesa will handle or handles some of the payment reversals especially in cases where I would buy and pay something using Mpesa and then after receiving the goods I just reverse the transaction and therefore get goods for free. Probably there is something else I do not know about this transaction reversal thing, but I have a feeling it might bring some problems in the future. Someone who knows about how it operates please shed some light on it please.
If you buy goods via M-Pesa, get issued with a receipt indicating the same, together with mode of payment (with the M-Pesa code) then you go ahead and reverse it, I believe you'll have committed a criminal offense, much like fraud, and there is sufficient grounds to be sued for the same, and damages. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube