I agree with ^Peter above, the machines calling you at strange hours of the night was such a bad idea, felt like a creepy dirty scam. Regards, John K. On 21 July 2015 at 08:08, Peter Osotsi via skunkworks < skunkworks@lists.my.co.ke> wrote:
No. Nothing is going to change Safaricom's market position unless the others up their game.
Let me tell you a story. I bought an Orange line a while back, trouble is, I can't hear well when I call any other line while my internet is on. At times I can't just hear any thing even without internet.
On Safaricom I think the only problem we had was dropped calls, nothing more. That one was solved.
I can't stand Airtel because while the calls don't drop, they have too many calls from machines on their network, their tarrifs change without notice, and they don't love their customers having either airtime or bundles, the two mysteriously disappear without notice. Same for YU.
And the customer service of YU, Airtel and Orange have no clue what needs to be done. Many times I've helped Orange customer service because I couldn't stand them misleading a customer in my presence.
My two cents.
PO
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