Ive been n airtel data bundles user since I don't remember when, but it sure is more than five years or so.
@Solomon,
When did you join Airtel for data? I thought you were a better option data subscriber.
Regards Richard Gathogo.On Mon, May 30, 2011 at 3:08 PM, solomon kariri <solomonkariri@gmail.com> wrote:
@Eva, you said they said "The info I got was that 10mb, 25mb (and the 50mb they dont know they have) have a 'lifespan' of one month while the other bundles have a 'shelf-life' of two months."Actually, its even worse. Its the worst I know of, I loaded 100 mb yesterday and they gave me an expiry date of 2011-06-06. That's a week of validity. And its the mb bundle, NOT the unlimited one. This is totally unacceptable. Nahama!!!.On Mon, May 30, 2011 at 7:29 AM, Eva Kimathi <evakimathi@gmail.com> wrote:I called airtel customer care and asked them. According to the information given me, once your bundle expires, there is no way to re-activate it, not even with a top-up. The info I got was that 10mb, 25mb (and the 50mb they dont know they have) have a 'lifespan' of one month while the other bundles have a 'shelf-life' of two months.
I hope they sort that out soon (re-activation of expired bundles) otherwise that's what we have to work with.
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Eva Kimathi
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