Thank you for the detailed report Fiona, its good to know that you guys are doing something about it.
You mentioned that we should register as a company or individual, i do that, but the next page after filling in certificate of incorporation tells me to approach KRA for a PIN certificate...
I already have the PIN certificate - so i dont know how to proceed from there.
Further, i have been meaning to ask , my certificate of incorporation number is in the format:
"C. <space> <then numerals xxxxxx> ,"
How do we fill in this one ? Should we put in the space ? What about the full stop ? Is it case sensitive ??
May be the error is coming from this place - i have tried all methods but the site still tells me to approach kra for a PIN cert.