Dear Luke,

We profusely apologize for the inconvenience caused by this and kindly request you to furnish us with your contact detail or your account number for in depth assistance on this matter. We confirm that the technical issue with the base station has been resolved.

Awaiting your prompt response.

Zuku Support Team.
T: +254 20 3292200,
F: +254 20 828758,
M: +254 0719 028 200 /0732 132 200
Email:support@ke.wananchi.com
Wananchi Group (K) Limited
W: www.zuku.co.ke


On Thu, Oct 14, 2010 at 10:10 AM, Luke Kuvheya <tendayi.kuvheya@gmail.com> wrote:
Hi guys,

Im in the kilimani area using the yaya base station. We reach this weekend it will be the third weekend with speeds so slow you can open google. Ive called customer care , been hung up on 2wice(assumed it was network issues) And still they keep promising that they will do something about it up to now nothing. Almost 3 weeks m waiting to be called back.

Do guys here have any zuku techs contacts, maybe i will be more sucessfull, Business is suffering coz of this, i cant recive or send emails and i work from home. Any contacts would be appreciated.

Regards,
Luke

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