The bank is doing an upgrade and due to some issues (trust me, these things happen!) the upgrade overflowed into the week. Normally, banking system upgrades are done over the weekends though the standard practice is to halt the upgrade and roll back if the new system is not online by mid to end of day Sunday.

I am sure the bank is working hard to resolve that and should be coming up soon.

Disclaimer: I don't work for Co-op, I just happen to understand what they are going through


On Wed, Feb 20, 2013 at 10:01 AM, Mutheu Kisilu <kathesya@gmail.com> wrote:
No transactions are going through, either Via ATM or Via the counter. Systems have been down since Saturday. Quite a sad affair.

Regards,
Christine


On Wed, Feb 20, 2013 at 10:00 AM, Mickey Mickey <michaelakunga@gmail.com> wrote:
Nop I actually was completing a transaction by depositing cash but Nop. It is a serious issue


On Wed, Feb 20, 2013 at 9:56 AM, Kivuva <Kivuva@transworldafrica.com> wrote:
Have you tried to deposit over the ATM?

On 20 February 2013 09:54, Mickey Mickey <michaelakunga@gmail.com> wrote:
On Saturday they had a notice of upgrading system, however since then something is wrong I have unsuccessfully failed to deposit some amount since Monday. You go there they tell you system is down may be you wait. Anyone experienced same 

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