15 Feb
2010
15 Feb
'10
1:19 p.m.
Hi Guys, I recently purchased an acer netbook. Its gone down twice within the last 6 months. (I really don't have a problem with this). What I have a problem with is the kind of support i get from the vendor. 3 weeks later I am yet to get my netbook back. The vendor is also not offering me any alternatives. Given that this is a working tool I expect the following at a minimum from a vendor: - A replacement option .. while my hardware is getting fixed. - A quality of service guarantee. (that is actually met) That having been said. Does anyone know of a vendor who actually does the above. I will gladly take all my future hardware business there. Lets reward some1 who actually cares about their customers. Regards Bob