On 13 February 2013 16:58, Philip Musyoki <pmusyoki@gmail.com> wrote:
I also think as Kenyans we are to blame. We for far too long stuck to celebrating how huge MPESA was without challenging Safaricom to do more. I guess the success of one project more got on to their head more and they didn't feel the need to make it better.<snip>You cannot push a private company to do more unless you are a shareholder. Strategy for the company is set by shareholders, not spectators. And since the platform in Germany is owned by Vodafone, Safaricom has to beg them to bring the service back home. That is positive effort.</snip>What is worse is instead of getting better, the product actually deteriorated, with major outages and just became unpleasant to use. In the end, people kept on using MPESA because they were 'trapped' and not because was easy or good to use.It is rather irritating when people keep on referring to the success story of MPESA. Move on. That was 7 years ago.<snip>As successful as MPESA is, Since MPESA is owned by Vodafone, we have very little to brag about it. We were just used a guinea pigs to test the platform. And boy was it successful.</snip?Good didn't sit down and celebrate search for decades. Apple didn't marvel at the iPhone in 2007 and stopped innovating. IBM created Watson for the Jeopardy challenge and eventually use the supercomputer to solve complex health problem.Safaricom seems interested in the fees they now make from MPESA which they keep on hiking. If anything, with economies of scale, we expect to see lower prices.<snip>Since Safaricom does not own the license for M-PESA (Vodafone does), they do not get as much revenue as the media makes us think. Vodafone has been earning royalties of between 10 per cent and 25 per cent of M-Pesa’s annual earnings since February 23, 2007. Royalties for owning MPESA platform, not because they are Safaricom shareholders.</snip>_______________________________________________
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