Washington, Let us get the finer details and provide proper feedback. Am sure this will clearly be understood should it be KDN being referred to. Also hope you exploited all channels at getting answers in this regard with the provider. Rgds, Dan O.Kwach, Kenya Data Networks. Sent from my BlackBerry® smartphone from Zain Kenya -----Original Message----- From: Odhiambo odhiambo@gmail.com Date: Mon, 24 Aug 2009 17:23:40 To: Skunkworks forum<skunkworks@lists.my.co.ke> Subject: [Skunkworks] SLA on Submarine Fiber _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general