Guys
Whats wrong with a site being down? At times the need for technology is just overstretched,there are billboards all over the place,you can call 100 to get help, yellow pages to get directions or call a friend. Other than Skunks here how many YU customers noticed that the website was down. Then again, how many hits does the website attract to warrant emergency kind of response? To YU as a company,how much business is lost in the event that a website is down.
Many companies do websites just for the sake of it and as a sign of stature rather than as a source of revenue. Ebay might not afford to be offline but YU.co.ke, let them be offline for sometime without being bashed.
2009/10/2 Okechukwu <okechukwu@gmail.com>I totally agree with Roy on this one - even if its just a presence,
you should have a site always online
./Ok3ch
On Wed, Sep 30, 2009 at 4:25 PM, Paul Roy <roykoikai@gmail.com> wrote:
> Hi @Mich,
>
> I belive not every aspects of doing business is tied to revenue, there are
> other factors that are "image" based but still can be narrowed down to the
> impact it makes on the bottom line. Example am a YU customer yesterday I
> wanted to call their customer care as a youth and a techie the first place I
> will look for this info is on their website. Imediately I find their website
> down, I start distrusting them with my money and soon I will definately
> think of a better option. To crown it all for someone to put it casually
> that "yes not being able to reach us is normal as far as we are under
> maintenance" that is NOT acceptable.
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