Hello skunks, kindly allow me to vent<br><br>Despite one of the longest thread on this list being how terrible KDN support is, I went ahead and set up some hotspot service on their link.<br><br>I&#39;m regretting ever doing that...<br>
<br>This month has been a total waste of money and my small business and reputation is ruined.<br><br>Ever since the marine Fiber cuts, have been getting less than a quarter of the bandwidth I paid for.<br><br>Add to that their crappy migration last week and the connection intermittent connection on the WiMax CPE since Tuesday last week. This is situated less than a kilometer from the Base Station.<br>
<br>The most frustrating part of the all this is their support staff who seem to be under instruction to stall anyone that calls with a query with tickets and endless promises to call you back. I had a very bad weekend trying to get them to sort the link<br>
<br>Wish me luck as I try to negotiate a refund for March despite money not being the only thing that I have lost...<br><br>Regards,<br>Mugo M.<br>