Sir,
You seem to have more problems.
I will advise that you seat with Zuku support and account Manager to help you
understand the product you bought and the limitations.
In case you feel you are still being short changed, you better get an option.
I am certain Zuku will sort you out and don't assume that your problem is a communion problem - it is just yours as there are several happy customers on the same
product.
But most important, understanding your product and communicating to reporting to the right person at the right time will either help you have your issues resolved and/or help you make informed decision.
Were
From: Brian Ngure <brian@pixie.co.ke>
To: Skunkworks Mailing List <skunkworks@lists.my.co.ke>
Sent: Tuesday, November 20, 2012 9:40 AM
Subject: Re: [Skunkworks] Zuku Internet
1. You will never get anywhere with Zuku support.
2. You will never get the actual speeds Zuku advertise.
3. If you push them, they will actually send you anonymous insulting emails (this happened to me).
On Tue, Nov 20, 2012 at 8:53 AM, Sham Kanji
<shamhad@kanji.ca> wrote:
Same problem here, on orange at moment and still paying. In getting to 11 days without reliable service,
What good is it to gain the world but loose your soul? Applies here?
What happens as they add more subscribers, we get shared down to table scraps.
Sham
Sent from my iPhone
Same on their for their zuku biz packages offered on their metro fiber . Ever since they started tripple play, my internet experience has been bad. I gave up on calling their support.
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Regards
Brian Ngure
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