...av suffered the same fate and its crazy especially when you rem its ua money. at family bank last year they introduced paperless banking. but the cues will neva cease.equity has so many of ATMs but some users spend so much time waki bonyeza kibonyezo yet the others spend less than a minute. my opinion is all about the organization to focusing on time saving.and have staff who understand that nobody is happy waiting for hrs at the bank. On Thu, Jan 14, 2010 at 12:02 PM, John Maingi <jmandu7@gmail.com> wrote:
Recently I had to wait in a queque for more than two hours at a bank to be served. You can imagine what I was thinking in all that wasted time. Of course I felt wasted and very angry having to wast all that time. Yesterday I went to my second bank thinking I will send less time only to be disappointed. I thought there is a way to solve this irritating thing of queueing in banking halls and the IT people are in best position to give the solution. Filling the papers and having them verified by the banking clerk takes time. Entering the information written to computers takes more time. Why do the same thing twice. Supposing the banking software is created in such a way that a client can server themselves by entering the transaction through several computers availed in the banking hall. All what the clerk will do is to verify the details entered by the client and process the transaction by a click of the mouse. This way, the only task that takes time will be counting money and I bet it will take much less time to wait in a queue. Someone should develop this idea and sell it to the banks!
Maingi Ndung'u www.maingi.co.cc
Few but ripe
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