Let me laugh.

I applied for my passport using the e-citizen platform and it took me about 3 weeks to have it out - remember the DIS Service Charter states that it would take a maximum of 10 days.

When I picked my passport, the e-citizen portal still shows the application is still being processed!!!!

Then I applied for a visa to Canada and made a follow-up via the Canadian Visa Portal and they indicated that my visa had already been issued.

This is where you find people sleeping on their jobs while others are working!!!!

The  e-citizen portal needs proactive guys.

ᐧ

On 6 July 2015 at 08:13, Michael Kamunge via skunkworks <skunkworks@lists.my.co.ke> wrote:

{ DL renewal, 3 years }

After no responses to phone calls or emails, I used the message function ( tab on right of of the ecitizen screen page ) as a last resort.

Got sorted in 10 minutes (shock!)

Cheers

On Sun, Jul 5, 2015 at 1:37 AM, Chege via skunkworks <skunkworks@lists.my.co.ke> wrote:

dont   giveup on   calling  keep your  phone on redial mode ..once they do...you will be sorted out ...smart guys behind  the the phone... 

On Thu, Jul 2, 2015 at 5:46 PM, Philip Kamau via skunkworks <skunkworks@lists.my.co.ke> wrote:

Stephen,

I made my payment for DL renewal today and within the hour, i got the renewal slip for printing.. It could be your connectivity as the site might not as leaner or maybe the specific plan you applied for (1yr or 3yrs period). I did for 3yrs and in a few minutes i was done.

Rgrds

On Thu, Jul 2, 2015 at 5:08 PM, Joseph Koech via skunkworks <skunkworks@lists.my.co.ke> wrote:

Stephen,

Mine took about 24hrs. It could be in queue. Give it a day then check again.

KR,

Joseph.

On Thu, Jul 2, 2015 at 8:44 AM, Stephen Wanjau via skunkworks <skunkworks@lists.my.co.ke> wrote:

Anyone here who knows someone I can talk to at eCitizen.go.ke?

I made a payment via Mpesa for a DL renewal and it has not been successfully received for 12 hours and counting.

The phone numbers on their website are aesthetic accessories.

Cheers,

Stephen Wanjau

Tel:+254 722 238 165  | Skype ID: mana.nas | Twitter ID: uwanja |

It is within reach. Believe it. 

On Mon, Apr 27, 2015 at 11:14 AM, Ben Mwangi via skunkworks <skunkworks@lists.my.co.ke> wrote:

share the details please

On Thu, Apr 23, 2015 at 11:53 AM, James Njoroge via skunkworks <skunkworks@lists.my.co.ke> wrote:

Thanks guys,

I got some communication from the guys involved.

On 23 April 2015 at 06:14, Brian Monyi <monyibrian@gmail.com> wrote:

Hey Morgan, the url I be live He's talking about is  https://www.ecitizen.go.ke

On Thursday, April 23, 2015, Morgan Emali via skunkworks <skunkworks@lists.my.co.ke> wrote:

Well I don't know of the platform maybe you could share the url?

Emali Morgan
Team Leader Webonmobi.com
Physical Address: AAYMCA Building 2nd Floor, State House Cresent, Nairobi
Mobile: 0719510136
Website: www.webonmobi.com
Blog: ww.webonmobi.com/blog
Facebook: Facebook.com/webonmobi
Twitter: twitter.com/webonmobiseo
Internet Marketing, Website Development

On Tue, Apr 21, 2015 at 8:15 PM, James Njoroge via skunkworks <skunkworks@lists.my.co.ke> wrote:

Hi skunks,

Does anyone know the firm / consultant who built this portal? I have a few good ideas.

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.......................
Regard,
Philip Kamau
+254-723-584598

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