
After all the hullabaloo about how Orange had reduced their internet prices, I borrowed a friends line and got kshs. 150 credit to try their 150 Mb bundle. When I called customer care for instructions, I was told that I have to buy their fancy named modems, dial some funny looking numbers (#123#3#2#1) and use *99***1# or *99****1# depending on which customer care agent I chose to believe. (not the standard *99# used by most operators). In short, if I wanted to use my phone as a modem, I would have to use their kshs. 7 out of bundle rate. So I tried entering the settings in my computer, whose OS comes with pre-set settings for all other networks by the way, but even that proved to be a futile effort. As I figure out what to do with the credit I can't use, I can't help but wonder how hard a firm can make it hard to use their services. So I can't use Yu since their data service is yet to go countrywide while Orange is tied to their fancy named modems. I don't know about Zain (but their modems were still out of stock countrywide last week). You don't need to be an economist to figure out why Saf will make profits in the region of kes 20 billion this year. seems like they are the only ones after small consumers... -- Sent from my mobile device with Regards: Get your free technology e-magazine in pdf format: Tekniaonline: http://bit.ly/tekniaonline-2 A Campus Perspective, Comically wrapped in Satire : http://gramware.blogspot.com