Re: [Skunkworks] Anything wrong with Airtel?

I agree with Bernard, of course these firms create hype about their products then when something goes wrong, they expect their customers not to complain. Of course things go wrong but adequate information and SOME kind of customer care would go a long way. It would be great if users would be informed of outages when they are happening instead of leaving them in the dark wondering what's going on. Even a simple text saying "We are experiencing outages due to bla bla bla" wouldn't cost much, since they are only so willing to send those promotional texts anyway.