@Joram,<br>When you have an active data connection, the billing system(IN) holds the minimum quota of 2Mb which equates to 16/-. During this time, when you check balance, you will find your balance minus 16/-. When the data connection is disconnected, you will find your balance minus the actual usage. E.g. If I top up with 250/- on top of my already existing credit,say, 18/-, my balance should read 268/-. Upon checking my balance during an active data connection, my balance reads 268-16=252/-. When I completely disconnect, after spending ,say, 1Mb=8/-, my balance rightfully reads 268-8=260/-.<br>
<br>This condition is quite annoying when I have say 16/- and open a data connection. If I attempt to inniate a call, without disconnecting, the call will fail, claiming that I have insufficient credit. This is true since, the 16/- is &quot;locked&quot; due to the active data call.<br>
<br>Rule of thumb:<br>Disconnect an active data connection prior to making calls or SMS.<br><br><br>./bernard<br><br><div class="gmail_quote">On Mon, Dec 14, 2009 at 11:08 AM, Joram Mwinamo <span dir="ltr">&lt;<a href="mailto:joram.mwinamo@gmail.com">joram.mwinamo@gmail.com</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Whats with safaricom?
<div><br></div><div>They tell me i do not have sufficient funds. I load Ksh 250, then they tell me in the sms ,You have Ksh 268 balance (as in they were hiding the 18 bob????)</div><div><br></div><div>Now they tell me i dont have insufficient fund so i should okoa jahazi, I try to and they tell me I dont qualify ( because my account is not at 0) But when I try send an sms or call they say its empty....</div>

<div><br></div><div>Sasa hawa watu????What is happening? </div>
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