The proprietor is the one who approves credit notes etc, and is ever on Safari... When you call the place and ask to speak to Mr. XYZ, you are kept on hold for like 5 mins and they do not have extensions, so I guess the telephone headset is just placed on the desk as you listen to the receptionist chatting away with other people at the office. You might even overhear customers complaining as you wait to speak with Mr. XYZ. On 18 November 2010 13:50, Alvin Jason Ochieng <ajochola@gmail.com> wrote:
Wash try call the place and see.....lol
On Thu, Nov 18, 2010 at 1:43 PM, Odhiambo Washington <odhiambo@gmail.com> wrote:
On Thu, Nov 18, 2010 at 12:39 PM, Alvin Jason Ochieng <
ajochola@gmail.com>
wrote:
hahahahaha...Simon I doubt you can change much....
Does that mean the proprietor DOES NOT LISTEN to anyone?? When it comes to Customer Service, I can assure you, Alvin, that it can be changed, and quite easily. BTW, now that we are on Customer Service, has anyone observed how slow Safaricom Customer Care Centres are?? I think Safaricom should invest on faster systems and more human resource. Empty counters and slow systems don't really augur well for business. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Damn!!
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