Subject: FW: Fault on Major
International Gateway
Dear Client,
We’ve received communication from our backbone providers, TEAMS and Seacom, that there currently is a fault with the South East Asia-Middle-West Europe 4 (SMW4) cable used to connect our internet communication into Europe, North and South America (SMW4) between Alexandria & Marseilles.
This
requires urgent maintenance by SMW4 consortium to be carried out between 24th April 2010 and 28th April 2010
During the maintenance the ship has to locate the cable, make the adjustment and drop it back into sea.
As all ship related work is highly dependent on the environment (Wind, Rain,
Snow etc.) there may be deviation from the above planned maintenance window.
Map of SEA-ME-WE-4 Fibre Undersea Cable
Throughout this exercise, there will be disruption of Internet traffic for the entire East Africa region.
Please find below the details of the maintenance
exercise:
Date:
Saturday 24th April to Wednesday 28th April 2010
Time:
0700 UTC/GMT 1000hrs (Local time)
Service Outage:
Significantly slow speeds and latencies during the entire maintenance period