Just tweet them @Safaricom_Care
Last time i heard, one is supposed to wait for atleast 72HRS...!!!
Though sometimes they will reverse as quick as 12HRS..
On Fri, Nov 16, 2012 at 11:48 AM, Ken Teyie <kenteyie@gmail.com> wrote:
Anyone on the list with info on how mpesa reversals work?
Still waiting 48 hours for these guys to reverse some cash meant for
someone traveling but didn't carry their safcom phone so its off. The
Airtel is on.
I have even given Safaricom an alternative airtel number to reach the
person but they insist they have to call this other Safcom phone for
verification, which is okay.
Since all phone numbers are registered to the same person, can't
Safaricom call the person on the alternative number and Airtel
customer service to verify?
Safaricom may have a good intention but they shouldn't be this rigid
insisting on SIM replacement!!
/KT
On 11/16/12, Ronnie kilel <ronniekilel@gmail.com> wrote:
> Hi,
>
> Am looking for an open source libray system any ideas?
>
> --
> Thanks
>
> *Ronnie Kilel*
> ronniekilel@gmail.com
>
>
> *squeaky wheel gets the grease**
> *
>
--
Sent from my mobile device
KT,
M: +254 722 28 98 04
www.mondeas.com
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an excuse as to why they’re not a winner – but at the end of the day,
they’re still a loser with an excuse.” -Tana Goertz
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