I had this problem with zain when i first activated data for my zain line, at that time they had a technical issue whch after several calls to their customer care i found one that understood the real problem and adviced me to chill out while they were workng on the issue. eventually they did n after i week i could surf using my zain line
Also check the socket settings if you can see them. Make sure the socket is "wap" and Not "Http" , but Try Ndungu's suggestion first
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