IMHO<br>This is wrong as you charge successful calls. If a call does not go through the CDR is not generated ergo  no billable event.<br><br>Have you raised this issue with the customer care?<br><br>Kyalo<br><br><br><div class="gmail_quote">
On 20 January 2011 14:27, Rita Gitobu <span dir="ltr">&lt;<a href="mailto:rgitobu@gmail.com">rgitobu@gmail.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
<b><u>Skunkers,</u></b><div><br></div><div>Happy New Year.</div><div><br></div><div>KTN is running a promotion and Safaricom is the only telco you can dial the 0900-558558 to answer the questions to become a winner. Being a Kenyan I decided to dial the 0900 number.</div>

<div><br></div><div>Beware when you dial this number, you will be charged Kshs. 60 per dial whether it goes through or not. As for the Kenyan I am, I tried 3 times and the number was obviously busy and was charged Kshs. 240.</div>

<div><br></div><div>This information needs to be clearly stated to viewers as am sure many Kenyans are trying to dial this number in the hope of winning and the number in most cases is busy.</div><div><br></div><div>Regards,</div>

<div><br></div><font color="#888888"><div>Rita</div><div> </div><div><br>
</div>
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