@Wash
It's not that simple. I also have a job and I just don't have the time to go and hold someones hand while they sort out my problem.

I did get a call from the the manager of customer support though who told me that they will look into my problem and get back to me during the course of the day.


On Wed, Sep 28, 2011 at 8:45 AM, Odhiambo Washington <odhiambo@gmail.com> wrote:
Rita "Magic" :-)

Rita is not Zuku Support. Riyaz Bachani is on the list and can easily get you a resolution. If I were you and my service is down, I'll simply get my a*^ off my seat and walk to wherever the yawning folks sit:-)


On Wed, Sep 28, 2011 at 07:32, maina <dmaishe@gmail.com> wrote:
If am not wrong RIta Gitobu is on the list and she works for
ZUKU,,Rita can you act?

On Tue, Sep 27, 2011 at 10:09 PM, Brian Ngure <brian@pixie.co.ke> wrote:
> Anyone know what is happening to Zuku/Wananchi support? They never bother to
> answer emails anymore and calls to their support phone line go totally
> un-answered.
>
> The last time I managed to talk to someone on their (new) support line 020
> 520 520 5, I had to call their NOC first as no one was picking their support
> line. The person I spoke to then proceeded to yawn continuosly in my ear (it
> was around 10pm, but still...).
> Anyone know who the customer relations manager is? I want to ask him/her
> what the hell is going on.
> --
> Regards
>
> Brian Ngure
>
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--
David Maina.
P. O. Box 8310-00200,
NAIROBI,
KENYA..
Cell:+254-721-950073.
Registered Linux User #407239.
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--
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223
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Regards

Brian Ngure