There is something or two I can learn from this.

Before folding sleeves and ready to fire shots at a person, try and
figure out why there seems a 'slow motion' in regards to a service or
product.

When delegating tasks, do so if you really need to do it. If not, make
an appointment and create time for having a service or product
attended.

Sometimes being who-is, in the society, has benefits (not a direct
reference to anyone here).

Finally, buy your products where there is an excellent after sales
service and not because of costs. Affordability is not just a matter
of how much one wants to purchase a product or use a service, but on
how to be treated after subscribing to a service then try to make a
call because the product has a problem!

Rahim should be recipient of Customer Care Service Award of the
Year(CCSAY) - should such be born one day!

E&OE

:-D

On 16/06/2010, Larry Madowo <larrymads@gmail.com> wrote: