Kind Regards,

Alex Mwega

From: skunkworks-bounces@lists.my.co.ke [mailto:skunkworks-bounces@lists.my.co.ke] On Behalf Of Rose Karanja
Sent: Thursday, September 02, 2010 11:21 AM
To: Skunkworks Mailing List
Subject: Re: [Skunkworks] KDN unresponsive

Speaking from experience.. KDN/support will not be of much help. This is because they are more into providing infrastructure.

So what you might want to do is switch to another ISP that can use KDN's infrastructure. eg. MyISP (www.myisp.com). So other ISP have formed an 'org' where they get to use KDN's fibre and they provide better service and support.

Support will be much better, they get to deal with KDN, and trust me this is more efficient.

I can give you a contact person if you want.

On Wed, Sep 1, 2010 at 11:48 AM, Lawrence Kago <lawrencekago@gmail.com> wrote:

We have been trying to contact KDN to install Fiber internet for our sister company down at karen for 3 Months now & nothing yet have been done...even site survey!

Does anybody have a contact person who can assist,(We have written mails & copied over 3 bosses=nothing )

I'd be glad to turn to other ISP's but the decision was made & reversing might take even long.

Any idea on how to go about it?

--
No mountain is too high to keep you from Climbing it....

Lawrence K
+254720784912

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--
Thank you,
Rose
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