People, let us stop complaining. This is a common problem that happens during upgrade and it, IMHO, was not planned for. Let's give the firm where it's due and only complain when it's so necessary.
On 06/03/2012, Bernard Mwagiru <bmwagiru@gmail.com> wrote:
> Isn't that common of human nature?
> Don't blame customer's high expectations. When you create hype, you must be
> prepared on the backlash and accolades that come with it.
>
> They can be excused for having thin patience. Loyal customers have been held
> in high suspense for almost a year since the first announce of high speed
> internet. The illusion thus created is that Airtel had ample time to
> implement and polish up.
>
>
> ./bernard
>
>
> On Tue, Mar 6, 2012 at 5:30 PM, Moses Muya <mouzmuyer@gmail.com> wrote:
>>
>> As someone said on this list...downtime is expected at times during
>> upgrades or due to normal device failure...Airtel does not run network
>> equipment from heaven! We must be aware of these facts,are we not the same
>> people who set up these networks?Ama we only appreciate something when
>> it's running smoothly but once it goes belly up we quickly denounce any
>> relation we had with it? :)
>>
>> On 6 March 2012 17:17, ndungu stephen <ndungustephen@gmail.com> wrote:
>>>
>>> Weee; you guys; if you keep dissing Airtel, what will some of us kula ??
>>>
>>> Hardware issues happen during upgrades etc --- I think I recall QB not
>>> being so-o stable when they were undergoing their upgrades to 3G...
>>>
>>> Tuwapatie break kidogo - they just launched - stability itakuja with
>>> time 
>>>
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>>
>>
>>
>>
>> --
>> Kind Regards,
>>
>> Moses Muya.
>>
>>
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>
>