Technical challenges revolve around lack of proper testing which again is brought about by logistical issues(Imagine a mock transmission for 33000 units and yet the phones & simcards are still in the warehouses or unprocured!). The other technical issue revolved around compilation of the register(Data).
to be cont.....
It does seem this particular fiasco could have been avoided by (1) clearly organising the functional components of the system so there's clear responsibility and accountability (at organisation level) for all aspects of data collection and transmission and (2) imposing stiff contractual penalties on non-performant organisations, defined via SLAs or similar. There's nothing quite as effective as losing revenue that gets commercial organisations moving when things break.